Policies

RULE #1: BE NICE.
Here are the rest …

Reservations
Walk-in appointments are accepted on a daily basis, however, to guarantee preferred time and availability, reservations are suggested. We ask that you arrive five minutes prior to your scheduled visit. Arrivals more than 15 minutes late will be rescheduled unless a later time is available.

Cancellations
Same day cancellations and no-shows will be subject to a fee of 50% of the scheduled service. A Visa or MasterCard is required for same day appointments and first time guests.

Gratuities
Gratuities are highly appreciated by your service provider but not required. If you prefer to tip your stylist, 18% of your service total is a standard gratuity. Cash back on charges and checks are not permitted.

Product Returns
Retail returns are accepted within two weeks (14 days) of purchase with a valid receipt for retail exchange only. Cash refunds are not provided.

Excellence Guaranteed
We offer a seven-day service guarantee. If you are not completely satisfied with your service, we will redo the service at no charge with the same stylist or an upper level stylist. Refunds are only given at the owner/manager's discretion in the form of salon credit.

Children
We ask that children do not accompany you to your visit due to the nature of our business and guest seating, unless they are also receiving services. Our staff and guests appreciate your understanding of our salon environment.

Pricing
Prices vary by stylist and length of hair. We offer free in-salon consultations and quotes for services. Over the phone price quotes cannot be guaranteed due to variance of length and thickness of hair. Prices are also subject to change without notice.

Gift Certificates
Gift certificates are non-transferable, may not be returned, redeemed for cash or used to purchase another gift card. Service prices are subject to change. Nimbus Salon is not responsible for lost or stolen cards.

Pets
Nimbus loves pets! Unfortunately state law does not permit them inside the salon.

Bridal
A $250 non refundable deposit is required to secure the wedding date , 50% due 14 days before wedding. Early start time before salon hours or after salon hours is an additional charge of $50 per stylist. If paid parking applies for on location services, please arrange for hotel parking or have some extra.

Student Discount
We love education and offer students a 10% discount on full priced services with current student ID.